- Top Skills
- 0 ability to analyse and revise operating practices to improve efficiency
- 0 ability to deal with a range of situations including dealing with difficult customers
- 0 ability to stay calm while working under pressure
- 0 ability to work independently and as part of a team
- 0 able to diagnose a problem and find creative solutions
- 0 able to work within the small and dedicated team
- 0 active listening - understanding the customers' needs
- 0 analytical skills to manage large amounts of data
- 0 comfortable with high volume workload
- 0 delegation skills to achieve optimal results and accomplish the required productivity results
- 0 efficient at goal setting and achieving goals
- 0 good planning and organisational skills
- 0 professional appearance and courteous manner
- 0 solid sense of accountability and personal judgment
- 0 strong moral values and discipline
- Other Skills
- 0 able to build rapport with potential/customers new clients as well as strong relationships internally
- 0 attentiveness and patience for customers
- 0 Customer
- 0 innovative approach to problem-solving
- 0 knowledge of customer service functions and principles
- 0 listening and communication skills for dealing with customers
- 0 manage ongoing customer service and renewals from existing customers
- 0 strong organisational skills with the ability to multi task