Customer Service Advisor at Santander 2020 - Current Accomplishments and Experience 0 Ability To Deal With Changes Effectively 0 Ability To Manage And Prioritise Workload With Attention To Detail 0 Ability To Perform Well In A Fast-Paced Environment 0 Ability To Stay Calm While Working Under Pressure 0 Answer Customers’ Questions About Specific Products/Services 0 Conduct Performance Evaluation Using Key Metrics 0 Demonstrable Customer-Service Skills 0 Flexible With Working Hours 0 Follow All Companies Policies And Procedures 0 Listening And Communication Skills For Dealing With Customers 0 Organisational Skills With The Ability To Monitor Dedicated Work Space 0 Resolve Customer Complaints 0 Willingness To Adapt Shifts When Required