Guest Relations Assistant at Novotel Paris 2016 Accomplishments and Experience 0 Capable Of Building And Maintain Great Client Relationships 0 Created A File For Each Vip Guest, Contacted Them Before Their Stay To Gather Information To Enhance Their Experience 0 Enhanced The Guest'S Satisfaction And Loyalty By Working On The Three Stages: Pre Stay, Stay And Post Stay 0 Gathered And Summarised Every Feedback And Offered Suggestions To My Manager To Improve The Customer Service 0 Great Team Player 0 Surprised Guests By Offering Customised Advice On Their Stay In Paris