Customer Service Advisor at Fidelity International 2017 - Current Accomplishments and Experience 0 Ability To Stay Calm While Working Under Pressure 0 Delivered Excellent Customer Service To Ensure Clients Have A Pleasant And Memorable Experience 0 Ensure The Timely Delivery Of Services And Products To Clients 0 Interface With Customers To Answer Questions Or Solve Problems 0 Investigation And Resolution Of Issues Reported By Internal And External Customers 0 Organise Personal Time To Carry Out Responsibilities 0 Serve As The Lead Point Of Contact For All Customer Account Management Matters 0 To Provide An Exceptional Customer Service To Managers, Clients And Customers. 0 Understand Customer Requirements And Needs To Offer Suitable Solutions And Generate New Business