Customer Service Representative at CPM 2018 - 2019 Accomplishments and Experience 0 Ability To Use A Variety Of Techniques To Achieve Objectives 0 Collaborate With Co-Workers To Ensure Proper Customer Service 0 Cross-Sell Products And Introduce New Ones 0 Identify Emerging Markets And Market Shifts While Being Fully Aware Of New Products And Competition Status 0 Inform Customers About Discounts And Special Offers 0 Present Sales And Expenses Reports And Realistic Forecasts To The Management Team 0 Remain Knowledgeable On Products Offered And Discuss Available Options 0 Report On Sales Results On A Regular Basis And Suggest Improvements